Terms of Service

Last updated: December 2025

These Terms of Service (“Terms”) govern your access to and use of this website and the purchase of products offered through it. By accessing the Site, you agree to these Terms.

1. Company Information

Company name: Storm Guard Professional
Registered address: Sofia, Bulgaria
Email: info@stormguard.eu

2. Scope

These Terms apply to all users of the Site and govern all sales of physical products offered through it.

3. Products

We sell cosmetic products for animals. All descriptions are for informational purposes. Minor variations in packaging may occur.

4. Orders

Order confirmation via email constitutes the conclusion of the sales contract. We reserve the right to cancel orders due to unavailability, errors, or fraud.

5. Prices and Payment

All prices include VAT. Payment must be completed at checkout.

6. Shipping

See our Shipping Policy for details.

7. Returns

Consumers have a 14-day right of withdrawal, except for unsealed hygiene products. See our Returns & Refunds Policy.

8. Product Use and Safety

Products are for external use on animals only. We are not liable for reactions resulting from misuse or individual sensitivities. Consult a veterinarian if needed.

9. Intellectual Property

All content on the Site is the intellectual property of the Company. Unauthorized use is prohibited.

10. Limitation of Liability

We are not liable for indirect damages or events beyond our control, to the maximum extent permitted by law. Consumer rights remain unaffected.

11. Governing Law

These Terms are governed by the laws of Bulgaria.

12. Contact

Email: info@stormguard.eu